At Rudradivine, we ensure that your spiritual products are delivered safely and on time. Please read our shipping policy carefully before placing an order.

1. Order Processing Time

• All orders are processed within 1-2 business days after payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next working day.
• Once your order is shipped, you will receive a tracking number via WhatsApp or email.

2. Shipping Time & Delivery

• Standard Delivery: 4-7 business days (depending on location).
• Express Delivery: 2-4 business days (extra charges may apply).
• International Shipping: Not available at the moment.

🚚 Delivery timelines depend on the courier service and your location. We are not responsible for delays caused by courier partners, weather conditions, or unforeseen circumstances.

3. Shipping Charges

• Free Shipping on orders above ₹3000.
• For orders below ₹3000, a shipping fee applies (calculated at checkout).
• Cash on Delivery (COD) is available for orders above ₹499 with an additional COD handling fee.

4. Address & Delivery Guidelines

• Customers must provide a complete and correct shipping address. We are not responsible for delays or lost parcels due to incorrect addresses.
• If the courier fails to deliver due to an incorrect address or recipient unavailability, the order will not be refunded.

5. Order Tracking

• Once shipped, you will receive a tracking link to monitor your order’s status.
• If your order is delayed beyond the estimated time, please contact us for assistance.

6. Damaged or Missing Items

• If your package arrives damaged or incomplete, report it within 24 hours of delivery with photos/videos as proof.
• We will verify and take appropriate action (replacement or refund).

7. Contact for Support

For any shipping-related queries, reach out to us at:
📞 Phone/WhatsApp: +91-7988513570
📧 Email: info@rudradivine.in

We appreciate your trust in Rudradivine and are committed to delivering your sacred products safely and efficiently.