At Rudradivine, we strive to provide high-quality, authentic religious products. If you are not satisfied with your purchase, our 2-day return policy allows you to request a return under specific conditions.
1. Eligibility for Return
A return will be accepted only if:
✔ The product is damaged, defective, or incorrect.
✔ You report the issue within 48 hours of delivery with clear photos/videos as proof.
✔ The item is unused, unwashed, and in its original packaging.
2. Non-Returnable Items
⛔ Used, altered, or damaged items due to customer handling.
⛔ Items purchased under discounts, sales, or promotions.
⛔ Custom-made or energized products.
⛔ Minor variations in color, design, or size that do not affect usability.
3. Return Process
✔ Step 1: Contact us via WhatsApp or Email with your order details and proof of issue.
✔ Step 2: Our team will review and approve the return request.
✔ Step 3: If approved, you must ship the product back within 3 days (return shipping charges to be borne by the customer).
✔ Step 4: Once received and verified, we will process a replacement or refund as per our policy.
4. Replacement Option
Instead of returning, you can choose a replacement for the same product (subject to availability).
5. Contact Us
For any return-related queries, reach out to us:
📞 +91-7988513570
📧 info@rudradivine.in